[Brand Name] Program: Frequently Asked Questions

Getting Started

How do I join the [Brand Program Name] Program?

Joining our rewards program is easy and free! You can sign up on our website at [link to the widget].

Can I use my existing Shop account to log in?

Yes! For your convenience, we've integrated with Shop. You can use your Shop account credentials to log in to our rewards program.

Why does the browser need access to my camera and location?

The browser requests camera and location access to enable features like:

• Taking live photos to complete challenges
• Scanning QR codes for quick point-earning
• Uploading receipts for purchases made in stores

Rest assured, we only access your camera and location when you actively use these features.

How do I give camera and location access on my phone?

Chrome:

• Open the Chrome app, go to settings, then navigate to "Site Settings" where you can toggle the permissions for "Camera" and "Location" to "Allow" or "Ask before accessing" for each option

OR

• Open your phone's settings, navigate to "Apps" or "Applications," then select Chrome; within the Chrome settings, go to "Permissions" and toggle "Camera" and "Location" to "Allow" or "Ask before accessing" depending on your preference

Safari:

• Open your phone settings, navigate to "Safari", and then ensure that both "Camera" and "Location Services" are set to "Allow" under the privacy settings

OR